1. Introduction

 

Welcome to Escape Squad ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and download our printable escape room activities for children.

 

2. Information We Collect

 

2.1 Information You Provide

- Name and contact details

- Email address

- Payment information for digital purchases

- Any communication you have with us

 

2.2 Information Automatically Collected

- IP address

- Browser type

- Device information

- Cookies and similar technologies

- Usage data and download statistics

 

3. How We Use Your Information

 

We use your personal information to:

- Process your digital purchases

- Deliver your downloadable escape room materials

- Send purchase confirmations

- Provide customer support

- Improve our products and website

- Comply with legal obligations

- Send marketing communications (with your consent)

 

4. Legal Basis for Processing

 

We process your personal data based on:

- Contract fulfillment (when you purchase and download our products)

- Legal obligations

- Legitimate business interests

- Your consent

 

5. Data Sharing and Disclosure

 

We may share your information with:

- Payment processors for secure transactions

- Digital delivery systems

- IT service providers

- Professional advisers

- Law enforcement when required by law

 

We do not sell your personal information to third parties.

 

6. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

 

7. Data Retention

 

We retain your personal information for as long as necessary to:

- Provide access to your purchased downloads

- Comply with legal obligations

- Resolve disputes

- Enforce our agreements

 

8. Your Rights Under GDPR

 

You have the right to:

- Access your personal data

- Correct inaccurate data

- Request erasure of your data

- Object to processing

- Data portability

- Withdraw consent

- Lodge a complaint with a supervisory authority

 

9. Cookies

 

We use cookies to:

- Improve website functionality

- Analyze website traffic

- Personalize content

- Remember your preferences

- Manage digital downloads

 

You can control cookies through your browser settings.

 

10. Children's Privacy

 

While our products are designed for children's entertainment, our website and purchasing system are intended for use by parents or guardians. We do not knowingly collect personal information from children under 13.

 

11. Marketing Communications

 

We will only send marketing communications about new escape room products and updates with your explicit consent. You can opt out at any time.

 

12. Changes to This Policy

 

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.

 

13. Contact Us

 

If you have questions about this Privacy Policy, please contact us using the contact us on the website.

 

14. Supervisory Authority

 

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

- Website: www.ico.org.uk

- Phone: 0303 123 1113